Returns & Exchanges
At Perfect Stranger, we want you to love every purchase, but if something isn't quite right, we offer a flexible 30-day return policy for most items. Ensure your products are in original condition with tags attached to qualify for a full refund or store credit.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the items in their original packaging, ensuring all tags are attached and the products are unworn and unwashed.
Label and Ship
Print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized shipping location.
Receive Your Refund
Once our warehouse team inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing